ABOUT US

Know Your Team

A business run by engineers

Spice Packaging was conceived as a passion project rather than a business, by Engineers who loved their craft. The unmatched quality provided by us is a result of the same passion towards our work and the sincere urge to improve and succeed. Each machine designed and manufactured in our establishment is crafted with the utmost care and precision. Since its establishment in 1996, Spice Packaging has placed the greatest care in providing its customers with the most premium quality Packaging Machines.

Rather than a business that employs engineers for their projects, we are a team of well experienced and highly skillful engineers running a business. Customization is our forte; we specialize in providing machines tailored to your needs, to your measurements, modifying the design of the machine to fit your requirements. Our machines withstand the test of time, and it is a fact that our machines have been in the running for decades in several locations in the country.

Apart from the machines listed in our product range, we have done various projects for our customers, designing and manufacturing diverse types of special purpose Industrial and Agricultural Machinery.

Choosing the right manufacturer is essential to get the desired results and targets that you need to achieve. As your future manufacturer, here are a few reasons why you need us for your packaging machine requirements.

Distinctive Design

Whether you need to make a small change to a standard design or you need to build a new prototype from the ground up, we will spend the time understanding your needs and challenges in order to build the best prototype. While a larger manufacturer would be happy to charge you for a prototype that doesn’t suit your needs, we will work with you and create the most cost-effective, efficient design to earn your business.

Fast Delivery

Working with a manufacturer like us that is invested in your success and cares about your business will make a plan that helps you meet your timeline. When your shipment doesn’t have to cross countries or oceans, go through multiple contractors, or filter through multiple management levels, your products are less likely to be delayed. With a direct, reliable fabrication and delivery system, your products will reach you quickly.

Quality Work

Manufacturers like us depend on strong relationships with other local businesses. That means we as your manufacturing partner want to deliver high-quality products because we are invested in your success. The success of our business is directly proportional to yours. We as your engineering partners are the best well-wishers of your business.

Valued Customer

As a neighbor as well as a customer, a manufacturing business like ours is more likely to keep you updated on the status of your project, give you honest assessments and prices, and deliver exactly what is promised. Our business depend on word of mouth, recommendations, testimonials, and a great reputation. These relationships are important, and we work hard to maintain them.

Personal Service

When you call us for an update, you won’t get a recording or a menu, you’ll speak to a real person. When you send an email to a salesperson, engineer, or manager, you’ll get a real reply, not an automated message. At Spice Packaging, we prioritize individual service and personal relationships more than anything.

With an experience of more than 35 years in this field, we have the ability and facilities to deliver on your needs.

INFRASTRUCTURE

IMT FARIDABAD.pdf

Our manufacturing facility is spread over an area of 11,000 square feet in the renowned Industrial Township of IMT Faridabad, having accommodation for storing raw material, spare parts, finished items awaiting dispatch and high-end quality control systems in place for Inspection and proper management of the facility. Our manufacturing firm is categorized into differentiated work-divisions such as fabrication unit, machining unit, assembly area, storage unit, dispatch area, spray section, etc. The facility is equipped with latest machines aiding manufacturing processes and several quality control measures at each division to ensure and keep up with the zero margin of error we target.

Advanced Manufacturing systems
Computer aided engineering Tools for Design and Manufacturing
Collaborative design methodologies
Intelligent control systems
Innovative systems concepts
Conceptual-phase design tools
New methods and equipment
Design for manufacturability
Rapid prototyping
Life-cycle product realization
Hybrid prototyping
Interoperable tools
Manufacturing Training and Education

QUALITY ASSURANCE

As an extremely quality conscious organization, we employ multiple quality control systems at every work-division of the manufacturing process, by which our Components and Machines are tested and measured to ensure they meet the industry standard. Through this process, we evaluate, maintain, and improve our product quality. We strive to achieve that every machine manufactured by us is as uniform as possible and in process minimize errors and inconsistencies within them.

Our quality control techniques include :

Process Protocol, A mapping methodology that improves the design and implementation processes by creating evaluative indicators for each step.
For components used in our machines, we implement acceptance sampling, which is a statistical measure used to determine if a batch or sample of products meets the overall manufacturing standard.
We implement a technical process using feedback loops, industrial-level controls, and consecutive monitoring processes to achieve consistency. Processes are monitored and adjusted to ensure quality and improve performance.

The efforts we invest in quality control measures protects the reputation of our company, prevent products from being unreliable, and has increased trust on the side of consumers. These processes are determined through rigorous methodology and testing, as well as industry standards and best practices. Due to these quality control procedures, we are able to manufacture and provide Machinery that abide by international standards and are reliable for your business.

RESEARCH AND DEVELOPMENT

We have a sophisticated research and development division who constantly work for the advancement of our packaging machines. Our R&D division contains a whole range of professionals, from R&D engineers to managers responsible for the outputs.

The role of our R&D department is to keep the firm competitive by providing insights into the market and developing new ideas, systems, technology, services, and processes that are innovative and more efficient for our machines while improving existing ones accordingly. The R&D department have a range of responsibilities, everything from understanding the target market’s needs to looking at new products to quality control.

New Product Research

Before a new product is developed, the research and development division conducts a thorough study to support the project. The research phase includes determining product specifications, production costs and a production timeline. The research also is likely to include an evaluation of the need for the product before the design begins, to ensure it is a functional product that customers want to use.

New Product Development

The research paves the way for the development phase. This is the time when the new product is actually developed based on the requirements and ideas created during the research phase. The developed product must meet the product guidelines and any regulatory specifications.

Existing Product Updates

Existing products of the company also fall under the scope of research and development. The department regularly evaluates the products offered by the company to ensure they are still functional. Potential changes or upgrades are considered. In some cases, the research and development department is asked to resolve a problem with an existing product that malfunctions or to find a new solution if the manufacturing process must change.

Quality Control Checks

At Spice Packaging, the research and development team monitors the quality checks on all products created by the company. The department has an intimate knowledge of the requirements and specifications of a particular project. This allows team members to ensure that every machine or product we provide meet and maintain the standards of our firm. Our quality assurance team collaborates with research and development on quality checks.

Innovation and Staying Ahead of Treads

The research and development team aids Spice Packaging in staying competitive with others in the industry. The department is able to research and analyze the products other businesses are creating, as well as the new trends within the industry. This research aids the department in developing and updating the products created by our firm. The team helps direct the future of the company based on the information it provides and technology it creates.

OUR TEAM

Our firm while every department usually is separate from each other such as sales, production and other divisions, the functions of these areas are related and often require collaboration. Our team of qualified and skilled professionals work in close coordination to keep themselves abreast with the latest market trends. They are trained workers who are familiar with the needs of the organization. They are assigned different roles and responsibilities, handle machine operations, are assigned to work on their own using manual tools or their own hands, especially if such activities are not possible to do with a machine. Manufacturing team members work within manufacturing deadlines and ensure that products are made within the agreed timeline. Lead the team by exemplify reliability through punctuality and personal integrity. Follow all safety procedures, use safety protection, clear work stations, restock following PPE guidelines. Maintain cleanliness across the organization, keeping workstations clutter-free, sweeping floors, managing in-flow and out-flow of consumable goods. Provide customer service, 24/7 Online support. Perform routine tasks under all work-divisions. Unload all raw material from truck and sort on pallets for specific department. Performing quality checks of electrical, VFD and controls with test equipment and PLC programming. Complete general industrial safety training and utilize PPE on a daily basis. Clean and sanitize equipment to GMP before dispatch,
Our team consist of :

Engineers
R&D experts
Quality controllers
Supervisors
Technicians
Research associates
Sales & Marketing personnel.

CLIENT SATISFACTION

Some ways we ensure effective customer satisfaction :

Using customer surveys : The surveys are a way to learn how you feel about our products or the way we conduct business. To get the most accurate feedback, we use short, direct questions which are easy to understand and answer.
Checking social media mentions : While surveys can help us identify answers to questions we already have, comments on social media can allow us to identify trends or feelings our customers have that we otherwise might not have known about.
Incentivizing brand loyalty : Offering perks to improve customer satisfaction and ensure they continue offering us their business. We do this by offering promotional discounts, providing store credit to customers who refer someone to us, and by providing exclusive sales and services to loyal customers.
Reduced response time : Ensuring we respond promptly to all customer feedback, by having a dedicated team of professionals to do it. We care about your issues and remain dedicated to solving them. This helps make our interactions more genuine.
Involve all team members : Professionals in our company’s marketing, customer service and sales departments all interact with customers regularly and have a strong understanding of how they feel about our products and services.

Page updated

Google Sites

Report abuse